1. WHO WE ARE?
Hub Institute's data protection coordinator can be contacted by post for the attention of the data protection department, or by email at firstname.lastname@example.org
2. YOUR DATA - TRANSPARENCY AND COMPLIANCE
The Hub Institute is committed to data security and the fair and transparent processing of personal data. this privacy statement sets out how we process the personal data you provide to us, in accordance with applicable data protection legislation, in particular the European Union's General Data Protection Regulation 2016/679 (GDPR).
In the context of its commercial activity, which is divided into 5 areas of expertise: conferences, reports, networking, training and learning expeditions, Hub Institute is required to process information about you. For example, by filling in a subscription form, by registering for an event that we organise, by browsing our websites or our mobile and digital applications, by clicking on an advertising link that we present to you, you are transmitting information to us, some of which is likely to identify you ("Personal Data").
- To carry out the tasks that you entrust to us, the contract that we have concluded with you;
- To comply with a legal obligation (e.g. to manage our accounts or our tax obligations);
- With your consent to the use of your data. When collecting data you will always be informed whether certain data is mandatory or optional; - The existence of a legitimate interest in using your Personal Data, i.e. a set of reasons that justifies the use of your data by Hub Institute. This legitimate interest is mainly to ensure the security of our Site and to improve its features. It is also to be able to send you newsletters, surveys, information on our offers, events and services offered by Hub Institute and likely to interest you. We may also use this information for marketing purposes or to develop commercial revenues in order to continue to provide quality editorial content and/or to keep certain content free of charge. By agreeing to receive marketing and advertising information from our publications and partners, you are helping to maintain the economic viability of our newspaper publishing business.
Your individual rights and decisions will always outweigh the legitimate interests of the Hub Institute and we will never use your personal data for commercial purposes against your wishes.
3. WHAT DATA DO WE COLLECT ABOUT YOU AND UNDER WHAT CIRCUMSTANCES DO WE COLLECT IT?
3.1. Data that you send us directly
During the various contacts we have with you, you may be asked to provide us with information about yourself. This data is collected in particular when you register for an event, download/access content (videos, articles, etc.), register for newsletters, place an order on our sites (ticketing, purchase reports, etc.), or fill out a contact form.
These data are in particular :
- Name, first name, title ;
- Company, Position ;
- e-mail address, telephone number, billing address;
- Identifier and encrypted password used to identify you on our sites or our applications;
- Encrypted information relating to your means of payment (in particular your credit card number).
3.2. Data that we collect during our commercial relationship
The data that we collect during our commercial relationship with you are notably the following:
- Information relating to our business relationship - choice of sessions at our events - face-to-face and online
- Integration with Hub Institute's CRM (Newsletters / event and product invitations)
3.3. Data we collect automatically
Each time you visit our websites and mobile applications, we collect information relating to your connection and your navigation. Different technologies may be used to collect this data. We refer to them generically as "cookies.
- Data collected through cookies
A cookie is a text file deposited when you visit a website, mobile application or online advertisement and stored in a specific space on the hard drive of your computer or mobile device. Cookies are managed by your Internet browser or the mobile application you are using, and only the issuer of a cookie can decide whether to read or modify the information it contains.
A cookie has a limited period of validity. It is deposited and stored on your terminal in compliance with applicable legislation and subject to the choices you have expressed and which you may modify at any time, under the conditions specified in Article 9 below.
A cookie does not identify you personally. It allows its issuer to recognise your terminal and to collect a certain amount of information relating to the navigation carried out from this terminal.
Cookies have several functions, such as enabling you to navigate efficiently on a website or mobile application, remembering your choices, the goods and services you wish to purchase, and offering you relevant advertising content according to your centres of interest expressed during your navigation.
The cookies placed by the Hub Institute give us access to the following information in particular:
- Type of operating system used by your terminal (Microsoft Windows, Apple Os, Linux, Unix, BeOS, Android, iOS, etc.),
- Type and version of browser software used by your terminal (Microsoft Internet Explorer, Apple Safari, Mozilla Firefox, Google Chrome, etc.),
- Dates and times of connection to our services,
- Address of the Internet page from which you came ("referrer"),
- Browsing data on our services, content viewed.
- Data collected by standard Internet technologies
The purpose of these technologies is to enhance your experience on our sites and applications, including providing you with content tailored to your interests. For example, when a user is already known to our database, this allows us to ask them to fill in the missing fields only.
These technologies give us access to the following information in particular:
- Information about your use of our sites and applications;
- Information on the presence of cookies on your terminal, the time and date of consultation of a page, and a description of the page where the web beacon is placed;
- Information on whether you read the e-mails we send you, and on the clicks you make on the links contained in these e-mails.
3.4. The data we assume
We may make assumptions about the content and services that are likely to be relevant to your tastes or uses by combining the data we have about you with general, anonymous statistical information.
3.5 Data relating to minors
In principle, our products and services are intended for people of legal age who are capable of entering into contractual obligations. For users who are minors, we will therefore need to obtain the consent of their legal guardian(s).
For registration on our sites and access to some of our online services (e.g. newsletter), a minimum age of 16 is accepted.
3.6. Data relating to a third party
Before offering our services and products to a third party, you must ensure that the person concerned agrees to the sharing of his or her data (name, first name, position, company and email address).
3.7. Exclusion of sensitive data
The following are considered sensitive data: racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data relating to health or sexual orientation, health.
The Hub Institute does not collect any sensitive data about you.
4. WHAT DO WE USE YOUR DATA FOR?
The data we collect is used primarily to provide you with Hub Institute products and services.
4.1 Operations necessary for the provision of products or services
- Taking into account your subscription to one of our offers or products;
- Taking into account your order and execution of this order.
- Management of subscriptions to our newsletters and/or e-mail alerts;
- Invoicing, collection of payments;
- Customer relations: provision of customer service;
- Carrying out satisfaction surveys;
- Sending information about changes or developments in our services;
- Management of unpaid invoices and disputes;
- Management of the exercise of your rights to your personal data;
- Verification of compliance with applicable legislation, our contracts and general conditions of use.
4.2 Marketing and business development activities relating to Hub Institute publications, products and services
- Sending information about our websites, publications and Hub Institute's activities;
- Sending marketing, advertising and promotional offers relating to our products and services, by e-mail, mobile notifications, on social networks or any other medium;
- Personalised loyalty or business development activities.
4.3. Operations related to commercial partnerships
- Sharing, exchange or rental of files with commercial partners in compliance with the regulations in force and security requirements;
- Sending marketing, advertising and promotional messages relating to the products and services of partners by e-mail, mobile notifications, on social networks or any other medium.
4.4 Purposes associated with the deposit of cookies on your browser
- Operation and optimisation of navigation on our sites and applications
- Storage of information relating to a form that you have filled in on our site (registration or access to your account) or to products, services or information that you have chosen on our site (registration for an event, purchase of our products or services);
- Automatically logging into reserved or personal areas of our site, such as your account, using identifiers or data that you have previously given us;
- Provision of sharing tools on social networks;
- Quality measures to ensure that our content is displayed on your device.
- Measurement of traffic and audience
- Establishment of statistics and volumes of traffic and use of the various elements making up our site (sections and content visited, path) in order to improve the interest and ergonomics of our services;
- Determination of centres of interest and behaviour.
- Personalisation of advertisements on our sites and applications
For the time being, the Hub Institute and in particular its website operate without advertising. We may change our policy on advertising in order to continue to offer free editorial content.
5. HOW LONG DO WE KEEP YOUR DATA?
Your personal data is kept for a period of time that is in accordance with legal requirements or proportionate to the purposes for which it was recorded.
The retention periods vary depending on whether we have an ongoing contractual relationship with you (you are an active customer), whether we have had a contractual relationship with you in the past (you are an inactive customer) or whether we have never had such a relationship with you (you are a prospect). The data related to your navigation on our online services collected by the cookies that you have authorised has a specific retention period.
6. WHO MAY HAVE ACCESS TO THE DATA WE COLLECT?
6.1. Access to data within the Hub Institute
The following may have access to some of your data :
- Marketing, Sales and Administration Department ;
- Accounting department.
Access to your data is based on individual and limited access authorisations.
6.2. Transmission of data
The following may have access to some of your data :
- Event partners
- Follow-up of interactions, sending of additional documents
Our subcontractors and partners have access to your data on the basis of signed contracts that mention their obligations in terms of data security and confidentiality.
- Securing online payments
- Personalisation of website and mobile application content
- Provision of analytical solutions or audience measurement statistics
- Social networking platforms
The use of social networks to interact with our sites and applications (in particular the "share" buttons on Facebook, Twitter) is likely to result in data exchanges between the HUB Institute and these social networks.
7. YOUR DATA IS NOT TRANSFERRED OUTSIDE THE EUROPEAN UNION
We keep your personal data in the European Union and do not transfer it outside the European Union.
8. HOW IS YOUR DATA PROTECTED?
As a data controller, we implement appropriate measures to protect your personal data from alteration, accidental or unlawful loss, use, disclosure or unauthorised access, including:
- Raising awareness of the confidentiality requirements of our employees who have access to your personal data;
- Securing access to our premises and IT platforms; Securing access, sharing and transfer of data;
- The high level of data protection requirements when selecting our subcontractors and partners.
9. WHAT ARE YOUR RIGHTS?
9.1. Your rights of access to your personal data
You have the right to access your personal data and to request that it be corrected, completed or updated. You may also request the deletion of your data or object to its processing, provided you can demonstrate a legitimate reason.
You may request to exercise your right to data portability, i.e. the right to receive the personal data you have provided to us in a structured format and the right to transmit this data to another controller.
You may exercise your rights by contacting the HUB Institute's Data Protection Officer, 29 Rue d'Astorg 75008 Paris or by email email@example.com
Before responding to your request, we may verify your identity and/or ask you to provide further information to respond to your request. We will endeavour to respond to your request within a reasonable time and, in any event, within the time limits set by law.
In the event of a response that you consider unsatisfactory, you are informed that you have the possibility of lodging a complaint with the National Commission for Information Technology and Civil Liberties (CNIL): https://www.cnil.fr/fr/plaintes
9.2. Your rights to object to commercial solicitations
- Commercial solicitations by telephone
We may contact you by telephone to make offers on Hub Institute products or services or to enable us to fulfil and monitor your orders or the contract we have entered into.